Our Accessibility Statement for Flowers Plumstead

Commitment to Digital Accessibility

At Flowers Plumstead, we are dedicated to making our online flower ordering experience accessible and welcoming for everyone in Plumstead and the surrounding areas. We recognize the importance of ensuring that all customers, regardless of ability, can arrange for beautiful flowers through our website quickly and comfortably. Accessibility is woven into every aspect of our online shop to ensure all Plumstead customers can order Flowers Plumstead online with ease.

WCAG 2.1 AA Compliance

Our website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These widely recognized standards provide a robust framework for accessible content, clear navigation, and inclusive features. Meeting WCAG 2.1 AA compliance forms the foundation of a seamless and enjoyable experience for customers with a variety of access needs.

Screen Reader Compatibility

Our accessible Flowers Plumstead website has been tested to function optimally with leading screen reader technologies. This ensures that visually impaired customers can easily navigate the site, browse arrangements, access pricing information, and complete the ordering process without unnecessary hurdles. We regularly review our site to maintain and enhance screen reader compatibility, striving to remove any accidental barriers to usability.

High Contrast and Clear Design

For visitors who rely on visually distinct layouts, our design favours high contrast colour schemes and legible typography. The accessible Flowers Plumstead site utilises clear fonts, distinguishable buttons, and intuitive menus, making it easier for users with low vision or colour vision deficiencies to read and interact with all available options. Consistent contrast and clarity throughout each page help support every customer’s journey, from browsing to checkout.

Continual Improvements

Technology and standards evolve, and so do the needs of our valued customers. We are committed to ongoing evaluation and enhancement of our accessible Flowers Plumstead online platform. Feedback is integral to this process; we regularly assess our digital presence, seeking new ways to respond promptly to accessibility concerns and suggestions from our Plumstead community.

Contacting Us About Accessibility

If you encounter any accessibility barriers when using the Flowers Plumstead website, or have suggestions to help improve your ordering experience, we encourage you to contact us through our available communication channels found on our website. Our team is dedicated to resolving any accessibility issues swiftly so all Plumstead customers continue to experience the full benefit of ordering Flowers Plumstead online with ease.

Accessibility for Every Customer

Our mission is to bring joy to every customer in Plumstead, and accessibility is at the heart of how we serve. By making the online flower ordering process easy to use and navigate for all, Flowers Plumstead reaffirms the commitment to inclusion, trust, and exceptional service for every member of our community.